Thanksgiving Day holiday schedule changes

Ottawa - The City of Ottawa reminds residents of the following schedule changes for the Thanksgiving Day holiday on Monday, October 12.

Client services:

  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed. Business will resume as usual on Tuesday, October 13.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.

Garbage, green bin and recycling:

  • There will be no curbside green binrecyclinggarbage or leaf and yard waste collectionon Thanksgiving Day. Thanksgiving Day’s pickup will take place on Tuesday, October 13. In addition, the collection of garbage, green bin, leaf and yard waste and recycling materials will be delayed by one day for the remainder of the week of October 12. For curbside collection inquiries, refer to the collection calendar tool.
  • There will be no multi-residential, bulky items, green bin, recycling and leaf and yard waste collection on Thanksgiving Day. Thanksgiving Day’s pickup will take place on Tuesday, October 13. Multi-residential, bulky items, green bin, recycling and leaf and yard waste recycling collection will also be delayed by one day for the remainder of the week. However, multi-residential garbage container collection is not delayed and collection will take place on its regularly scheduled day during the week of October 12.
  • The Trail Waste Facility will be closed.


  • All City of Ottawa parking regulations and restrictions will apply during this time.

Transit service:

  • OC Transpo will operate a Sunday schedule and the $8.30 DayPass will be valid as a Family DayPass.
  • Residents are again reminded that the Transitway is undergoing construction for the O-Train Confederation Line between Hurdman and Blair Stations. All stations except for Cyrville remain open to customers. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for real-time schedule information. For more information, holiday schedules and travel planning, phone613-741-4390 or visit 
  • The OC Transpo Information Centre (613-741-4390) will be open from 9 a.m. to 5 p.m.
  • The OC Transpo Customer Relations Office (613-842-3600) will be closed.
  • Para Transpo will operate on a holiday service. Regular scheduled trips are automatically cancelled. Customers may book trips by calling 613-244-7272 on or after Monday, October 5.
  • Para Transpo operations:

o    Customer service (613-842-3681) – closed

o    Administration (613-244-1289) – closed

o    Taxi coupons (613-842-3670) – closed

o    Reservations line (613-244-7272) – open 7 a.m. to 5 p.m.

o    Trip cancellation and general inquiries (613-244-4636) – open 6 a.m. to 12:30 a.m.

Recreation services:

  • Most registered programs at swimming pools, community centres and arenas are cancelled; however, clients should check with their facility to confirm, as some exceptions will apply.

Ottawa Public Health:

  • Site program – Site office at 179 Clarence Street will be closed; however, the site mobile vanwill operate on a regular schedule from 5 p.m. to 11:30 p.m.

Cultural Services:

  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed; however, clients should check or their facility to confirm, as some exceptions may apply. 

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be closed on Monday, October 12.

Municipal child care services:

  • City-operated Child Care Centres will be closed.

Ottawa Public Library:

  • All branches and services of the Ottawa Public Library will be closed. Regular hours will resume on Tuesday, October 13.


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