Memo on Spring and Summer Operations of the Public Works and Environmental Services Department

Please see below for a memo from our General Manager of Public Works and Environmental Services. The memo outlines some of the City's Spring and Summer operations along with where to find further information on each of the topics. 

If you have further questions please don't hesitate to reach out to my office. 

This memo is to provide a brief summary of the spring and summer operations of the Public Works and Environmental Services Department, including links to our website where you can find content to help respond to resident inquiries, as well as contact information for the respective Managers or Directors.

Roads and Parking Services

Roads and Parking Services operational crews are working to improve spring road conditions by patching potholes on the roadway and will commence grading gravel roads as soon as weather and local conditions permit.   Crews also mitigate potential flooding by opening ditches, culverts and catch basins where required. 

Staff perform spring and summer maintenance operations including road and sidewalk sweeping, asphalt and concrete repairs and grass cutting along rural roadsides. Spring and summer maintenance activities commence in early spring with lawn reinstatement repairing areas that were confirmed as being damaged by winter operations equipment.  Residents aware of locations requiring repair should report them online as soon as possible. Potholes may also be reported online

Parking services is responsible for providing and maintaining an appropriate supply of affordable, secure, accessible, convenient, and appealing public parking that supports local businesses, institutions and tourism. The branch currently manages on-street parking spaces, off-street spaces in 6 multi-story parking structures and 13 surface parking lots. The City provides half-price scooter and motorcycle parking year-round at all paid on-street spaces and all City-operated off-street surface parking lots.  During the summer months (May to September), the City of Ottawa also offers seasonal beach parking passes at 2 locations: Mooney’s Bay Beach (2950 Riverside Drive) and Petrie Island Beach (789 Trim Road). 

Parks, Forestry and Stormwater Services

Spring park maintenance activities commence in mid-April and are usually completed by June 21st, the first day of summer. Once the spring park preparation is complete, ongoing park maintenance services will continue throughout the summer season, including grass cutting, sport field maintenance, litter pickup and seasonal park furniture.  

The Invasive Plant Management Strategy includes ongoing mapping of Wild Parsnip infestation levels, public awareness,  and herbicide applicationin select locations. Emerald Ash Borer (EAB) is a highly destructive wood boring insect, discovered in Ottawa in 2008. In response, crews implement the Council approved response strategy

Spring tree planting begins on the last week of April and runs until mid June, weather permitting. The Tree Inventory Program is as an essential tool to assist in the management of the City’s urban and rural forests.  Ongoing tree maintenance activities include removal of dead or unsafe trees, stump removal, tree pruning, assessing storm damage, insect and disease control, and municipal conservation forest maintenance.  

Solid Waste Services

Solid Waste Services is responsible for managing the collection of leaf and yard waste and the management of the Yellow Bag Program for small street front businesses. The City also operates several household hazardous waste (HHW) depots, which provide a way for residents to dispose of corrosive, flammable or poisonous materials. Last year, there was an 8% increase in participation and a 16% increase in material collected over 2015 rates. The online ReCollect calendar provides residents with a reminder of their collection day and the type of material scheduled for collection.  The Graffiti Management Strategy aims to keep Ottawa graffiti-free through a collaborative approach including education, community empowerment, eradication and enforcement.

Water Services

Water Services is responsible for maintaining the City’s sanitary sewers stormwater sewers, and combined sewers and associated structures – completing routine cleaning, condition assessment, and repair as required to ensure that wastewater is efficiently transported to the Robert O. Pickard Environmental Centre (ROPEC) for treatment. 

GLAD Cleaning the Capital

The GLAD Cleaning the Capital campaign seeks to leverage corporate sponsorship and resident engagement to keep our city clean and green. Since the program’s inception, over one million volunteers have participated in over 17,000 cleanup projects throughout the city. As a result, more than an estimated 930,000 kilograms of waste has been removed from our public spaces. Registration is ongoing until May 15th.  Further information is available at  or by calling 3-1-1. 

Water and Sewer Locates and Protective Plumbing Devices

The Water and Sewer Locates group supports the increased construction, capital renewal and tree planting initiatives through the spring and summer, and encourages residents and contractors to call before they dig to ensure that water and sewer service lines are not disrupted. Requests can be submitted through Ontario One Call. 

A number of City wards deal with the issue of spring flooding. If residents do not have a backwater valve or other protective plumbing device in their home and are interested in having one installed, the City of Ottawa’s Residential Protective Plumbing Program offers a rebate. For more information, please visit or contact  For more information on how to maintain a backwater valve, along with additional information about sewer backups and flooding, please visit  

District Boundaries

Many of the Public Works and Environmental Services Department’s services are delivered through a geographic “District” model, using a number of yards that are located across the City.  Maps are attached showing district boundaries used for summer operations in Roads, Parks and Forestry Services, the manager assigned to each district, and the operational yards located in each ward.  

For information, services or to report an emergency related to operational maintenance, the community and your offices are encouraged to call the Contact Centre at 3-1-1 or submit a Service Request online at Service Ottawa.   

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