Holiday season schedule changes

Ottawa - The City of Ottawa reminds residents of the following schedule changes for Thursday, December 25, Friday, December 26 and Thursday, January 1.

Recreation Services:

  • Sens Rink of Dreams, located on Marion Dewar Plaza at Ottawa City Hall, is open daily from 6 a.m. to 11 p.m., and the heated changing facility is open daily from 8 a.m. to 11 p.m. It will be open throughout the Christmas holidays and will be staffed on Boxing Day and New Year’s Day, weather permitting.

The following holiday schedule will apply:

  • December 24 – closed at 6 p.m.
  • Christmas Day – 1 p.m. to 11 p.m.
  • Boxing Day – noon to 11 p.m.
  • New Year’s Eve – closed at 11 p.m.
  • New Year’s Day – noon to 11 p.m.
  • Skating Court, located at Lansdowne Park, is open daily from 6 a.m. to 11 p.m., and the heated changing facility is open daily from 8 a.m. to 11 p.m. It will be open throughout the Christmas holidays and will be staffed on Boxing Day and New Year’s Day, weather permitting.

The following holiday schedule will apply:

  • December 24 – closed at 6 p.m.
  • Christmas Day – 1 p.m. to 11 p.m.
  • Boxing Day – noon to 11 p.m.
  • New Year’s Eve – closed at 1 a.m.
  • New Year’s Day – noon to 11 p.m.
  • Recreation facilities will be operating on modified schedules during the holiday season, including modified swimming, skating and fitness schedules. Most recreation facilities are closed, and public swimmingpublic skatingaquafitness and fitness classes are cancelled on Christmas Day and New Year's Day. Please check with ottawa.ca or the facility of your choice for details, as some exceptions will apply.
  • Registered programs at swimming pools, community centres and arenas are cancelled during the holiday season; however, clients should check with their facility to confirm, as some exceptions will apply.

Client services:

  • All rural client service centres will be open on a reduced schedule from December 22 to December 26, and will be closed from December 29 to January 2. On Monday, December 22, the North Gower Client Service Centre will be open from 8:30 a.m. to noon. On Tuesday, December 23, the Metcalfe Client Service Centre will be open from 8:30 a.m. to noon. On Wednesday, December 24, the West Carleton Client Service Centre will be open from 8:30 a.m. to noon. Business will resume as usual on Monday, January 5, 2015.
  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed on Christmas Day, Boxing Day and New Year’s Day. Business will resume as usual on Friday, January 2.
  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.

Garbage, green bin and recycling:

  • There will be no curbside or multi-residential green binrecyclinggarbage or bulky item collection on Christmas Day. Christmas Day’s pickup will take place on Boxing Day. Collection will be delayed by one day for the remainder of the week. New Year’s Day pick-up will take place on Friday, January 2. Collection will be delayed by one day for the remainder of the week. For curbside collection inquiries, refer to the collection calendar tool.
  • The Trail Waste Facility will be closed on Christmas Day and New Year’s Day.
  • Christmas trees will be collected on your regular scheduled collection day. Please remove all decorations. Christmas trees in plastic bags will not be collected.

Transit service:

  • OC Transpo will operate a reduced schedule December 21 to January 3. On Christmas Day and New Year’s Day, service will operate on a Sunday schedule. On Boxing Day, a Saturday schedule will be in effect. On December 22, 23, 24, 29, 30, 31 and January 2, service will operate on a reduced weekday schedule. Special school services will not operate from December 22 to January 2. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for automated schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390 or visit octranspo.com.
  • Again this year, free service will be available on OC Transpo and Para Transpo service after 8 p.m. on New Year’s Eve. Customers should check the holiday schedules before heading out, as OC Transpo routes will operate a reduced weekday service on December 31.
  • OC Transpo Sales and Information Centres at Lincoln Fields, St. Laurent and Place d’Orléans stations will be closed Christmas Day, Boxing Day and New Year’s Day, and will close early on Christmas Eve and New Year’s Eve at 5 p.m.; however, will be open January 3 from 11 a.m. to 5 p.m. The Rideau Centre sales office will be closed Christmas Day and New Year’s Day, and will close early on Christmas Eve and New Year’s Eve at 5 p.m., but will be open on Boxing Day from 10 a.m. to 6 p.m.
  • The OC Transpo Information Centre (613-741-4390) will operate on a reduced hours schedule on Christmas Day and New Year’s Day from 9 a.m. to 5 p.m. and on Boxing Day from 8 a.m. until 9 p.m.
  • The OC Transpo Customer Relations Unit (613-842-3600) will be closed Christmas Day, Boxing Day and New Year’s Day, and will operate on a reduced hours schedule from 8 a.m. to 4 p.m. on December 24 and 31.
  • Para Transpo operations:
  • Customer Service (613-842-3681) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Administration (613-244-1289) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Taxi Coupons (613-842-3670) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Reservations (613-244-7272) – will be open during regular hours.

Parking:

  • All City of Ottawa parking regulations and restrictions will apply during this time.

Ottawa Public Health:

  • The latest Food Premises and Personal Service Settings (tattoo and body piercing studios, hairdressing and barbershops, nail salons, electrolysis and various other services) public health inspection reports are available online 24/7.
  • The Sexual Health Centre and Satellite Clinics will be closed on Christmas Eve Day (December 24), Christmas Day, Boxing Day, New Year’s Eve Day (December 31) and New Year’s Day. In addition, there are two other satellite clinic closures over the holidays: the Pinecrest-Queensway Community Health Centre will be closed on December 29 and the West End Family Care Clinic will be closed on December 30.
  • The SITE office will be operating on the following schedule:
  • Wednesday, December 24 – 8:30 a.m. to noon
  • Christmas Day – closed
  • Boxing Day – closed
  • Wednesday, December 31 –  8:30 a.m. to noon
  • New Year’s Day – closed
  • Wednesday, December 24 – 10 a.m. to 5 p.m.
  • Christmas Day – closed
  • Boxing Day – regular schedule
  • Wednesday, December 31 – 10 a.m. to 5 p.m.
  • New Year’s Day – regular schedule

Cultural services:

  • Karsh-Masson Gallery, Barbara Ann Scott Gallery and OAG (Ottawa Art Gallery) Annex will be open daily as usual throughout the holidays.
  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed on Christmas Day, Boxing Day and New Year’s Day; however, clients should checkottawa.ca or their facility to confirm, as some exceptions may apply.

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be closed on December 25 through December 27 and on New Year’s Day. The Rideau branch of the Archives will also be closed on December 30.

Municipal child care services:

  • City-operated Child Care Centres will be closed on Christmas Day, Boxing Day and New Year’s Day.

Library services:

  • All branches and services of the Ottawa Public Library will be closed on Christmas Day, Boxing Day and New Year’s Day. Branches and services will operate normally from December 27 to 30. On December 24 and 31, all library locations, except for some rural branches, which will be closed, will open at their usual time and close at 3 p.m. Visit the OPL website for complete details.

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For more information:
Media contact
613-580-2450

Public inquiries
3-1-1


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